Article ID: 124148, created on Jan 7, 2015, last review on Jan 7, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Roundcube does not display HTML elements in email signature.

Cause

HTML elements contain special characters and might not be displayed due to encoding settings.

Resolution

Open Roundcube settings Preferences > Displaying Messages, and change the encoding to UTF-08.

Search Words

roudcube does not display HTML elements in email

plesk webmail HTML not readable

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