Article ID: 124079, created on Dec 29, 2014, last review on Sep 22, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I created a Virtual Machine in OBAS but I try to synchronize it I get the following error in the Action Log:

Parallels Server Virtual Machine Management; Can't synchronize virtual machine Error invoking external utility: Can't login in VM. Unable to open new session in this virtual machine. Make sure the latest version of Parallels Tools is installed in this virtual machine and it has finished booting

Cause

Odin Tools in not installed inside the VM or need to be reinstalled.

Resolution

Install Odin Tools. It can be done from the node:

# pctl installtools <virtual machine hostname>

or from within the VM:

[root@localhost ~]# umount /dev/cdrom
[root@localhost ~]# mount -o exec /dev/cdrom /media/cdrom
mount: block device /dev/sr0 is write-protected, mounting read-only
[root@localhost ~]# cd /media/cdrom
[root@localhost cdrom]# ./install 

Search Words

Parallels Server Virtual Machine Management; Can't synchronize virtual machine Error invoking external utility: Can't login in VM. Unable to open new session in this virtual machine. Make sure the latest version of Parallels Tools is installed in this virtual machine and it has finished booting

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