Article ID: 124036, created on Dec 25, 2014, last review on Dec 25, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Ater moving the subscription with ppa-move-subscriptions, the IP of mail service is updated with internal service node IP.

The DNS zone is updated incorrectly as well. A record of mail.example.com points to internal node IP.

Cause

Software issue PMT-609.

The migration tool executes incorrectly defined function that replaces the mail service IP with the IP address of the service node.

Resolution

  1. Backup the original file:

    cp /usr/lib/python2.7/site-packages/parallels/move_subscriptions/migrator.py{,.backup}
    
  2. Replace it with the attached one.

Search Words

interal IP for mail service

moving tool updates DNS incorrectly

move mail

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