Article ID: 123996, created on Dec 19, 2014, last review on May 5, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

When I go to the store and try to purchase a plan, I click the Checkout button and get an error that says:

You cannot use DNS hosting service for domains with <hosting plan name>.

Cause

You are trying to buy a subscription that utilizes a registered elsewhere domain with DNS hosting enabled, while the numdnshosting value in the billable resources of the hosting plan is set to Unlimited (for POA Hosting Plans only).

Such combination triggers the error message above.

Resolution

The behaviour was classified as the software issue PBAS-29787 and was fixed in OBAS 4.5.4 release.

To resolve the issue, please upgrade to 4.5.4 as described in How to upgrade PBA-S system to the latest available version.

Search Words

You cannot use DNS hosting service for domains with the Hosting Plan

You cannot use DNS hosting service for domains with <name of plan>.

You cannot use DNS hosting service for domains with

You cannot use DNS hosting service for domains

numdnshosting

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF