Article ID: 123835, created on Dec 9, 2014, last review on Dec 9, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

CCP shows "Table AR Document doesn't contain row with id 1234" error, after cancelling Payment on "View Payment Details" screen:

  1. In CCP go to Account > Financial Documents :

    • Go to tab Unpaid Orders and Invoices, select an invoice and click Pay Documents.
    • Or go to tab Invoices & Payments History, click Pay Now button and select Documents to Pay
  2. Select payment method and click Next
  3. Click View Payment Details, click Cancel Payment, receive error:

    Table AR Document doesn't contain row with id 1234. 
    

Cause

The issue is considered to be a software issue # PBA-37754 and it planned to be fixed in future product updates

Search Words

View Payment Details cancel payment

Table AR Document doesn't contain row with id

cancel payment in CCP

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