Article ID: 123826, created on Dec 8, 2014, last review on Dec 15, 2014

  • Applies to:
  • Odin Business Automation Standard

Symptoms

Some of my customers do not see the Client Side Backup tab in their Customer Panels.

Cause

Creation of client-side backups is prohibited for the Virtuozzo node the Containers in question are located on.

Resolution

To make the Client Side Backup tab appear in Customer Panels, please go Top > Service Director > Virtuozzo Manager > Setup > Nodes Backup Settings > Virtuozzo node of the Container(s) in question and enable the "Allow creation of client-side backups" option there.

NOTE: The option "Allow creation of client-side backups" cannot be enabled for PVC 4.6/4.7 nodes. This option is not available by design, there is a feature request to make it available again, the FR number is PBAS-26923.

Search Words

Client Side Backup

allow creation of client-side backups

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