Article ID: 123644, created on Nov 22, 2014, last review on Nov 25, 2014

  • Applies to:
  • Operations Automation 5.5


Task to configure BackupAgent fails:

Task name   APS application 'Online Backup', id 264, instance 643 -> service 'account', instance 2307: executing configuration script
Last execution output   
Execution of configuration script for instance with id 2307 of service with id account of instance with id 643 of application with id 264 failed - returned value: -1 output: 'Failed to configure BA user for subcription 1000208: Internal Server Error
' errors: 'PHP Warning: date(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CET/1.0/no DST' instead in /usr/local/pem/APS/instances/643/scripts/utils.php on line 972


This is a warning, returned by the PGH that indicates that script utils.php makes a call to date() function, which first tries to check php.ini and its subconfigs for date.time parameter. If the function fails to acquire the value, it throws a PHP warning and tries a timezone by itself.


To get rid of PHP Warning modify file /etc/php.ini on provisioning gateway server to specify timezone explicitly

date.timezone = $Timezone

Provide the timezone from official list

And re-run the task

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