Article ID: 123624, created on Nov 20, 2014, last review on Nov 20, 2014

  • Applies to:
  • H-Sphere 3.6.3


I can't create an SSL certificate for the domain. There is no option in customer's CP


SSL support is not enabled for server group.


Check that SSL support included in the Plan. ( Plan->Manage->_Plan_name_ )

SSL Module      Include    

Comodo SSL      Include   

Shared SSL      Include    

If you see the message:

 resource cannot be created until the server group configuration is changed
  1. Go to E.Manager->Servers->Server->Server groups
  2. Click on the pencil icon next to the web servers plan. (if your server is under any custom plan, choose your's).
  3. On the next window tick check-box SSL Module and Shared SSL and click Submit.

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