Article ID: 123598, created on Nov 19, 2014, last review on Nov 19, 2014

  • Applies to:
  • Business Automation 5.4

Symptoms

Domain renewal on INTERNETX registrar failed with error 'Renew currently not supported for this TLD'

Error captured in INTERNETX domain plugin log:

[13-12-10 16:41:41.367 Worker1.23  TH36397 TRC]    ---[3] void InterNetX::inquireRenewInfo(std::map<InterNetXReqParams, Str, std::le
ss<InterNetXReqParams>, std::allocator<std::pair<const InterNetXReqParams, Str> > >&)
[13-12-10 16:41:41.741 Worker1.23  TH36397 NTE] Response:
<?xml version="1.0" encoding="utf-8" ?>
<response>
  <result>
    <msg>
      <code>EF010871</code>
      <object>
        <type>domain</type>
        <value>example.fr</value>
      </object>
      <text>Renew currently not supported for this TLD.</text>
      <type>error</type>
    </msg>
    <status>
      <code>E0101003</code>
      <text>Domain could not be renewed.</text>
      <type>error</type>
    </status>
  </result>
</response>

Cause

Domain renewal was rejected by registrar, please clarify with InternetX registrar why domain renewal order failed.

Search Words

Domain renewal failed

Renew currently not supported for this TLD

Domain renewal on INTERNETX registrar failed

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