Article ID: 123526, created on Nov 13, 2014, last review on Nov 13, 2014

  • Applies to:
  • Business Automation

Symptoms

InternetX was configured to register .ru domains, but attempt to provision an order fail with an error:

Contact cannot be created. Reason: No Birthday provided.

Cause

Birthday was not passed to InternetX due to bug with id #PBA-41724 ("RU tld does not work in InternetX plugin").

Workrounds

  1. Manually register .ru domain from InternetX control panel and complete PBA order with conflict resolver
  2. Use another domain plugin to register .ru domains

Search Words

Contact cannot be created. Reason: No Birthday provided

No Birthday provided

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