Article ID: 123520, created on Nov 13, 2014, last review on Nov 13, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

The resellers customer received an AUSREGISTRY domain transfer request for confirmation, but the from address is a providers e-mail address, footer/header is also provider's. The notification templates are configured correctly on the resellers side.

Cause

The reseller uses delegated domain service plan, the notifications are sent from the provider in this case. The issue has been submitted as a bug with id #PBA-59942 ("AUSREGISTRY: incorrect vendor may be used for transfer request confirmation e-mails").

Search Words

reseller email branding

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