Article ID: 123493, created on Nov 12, 2014, last review on Nov 12, 2014

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5


Service 'named' starting fails with the error:

Starting named:
Error in named configuration:
zone <domain_name>/IN: NS 'dns1.<domain_name>' has no address records (A or AAAA)
zone <domain_name>/IN: NS 'dns2.<domain_name>' has no address records (A or AAAA)
zone <domain_name>/IN: not loaded due to errors.
_default/<domain_name>./IN: bad zone


The A records that point to nameservers IP addresses are absent in the DNS zone file.


Add the required required DNS records via control panel GUI, and make sure the records present in the zone file /var/named/run-root/var/<domain_name>.:

dns1.<domain_name>. A      <IP_Address>
dns2.<domain_name>. A      <IP_Address>

Then restart the service:

service named restart

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