Article ID: 123442, created on Nov 6, 2014, last review on Nov 6, 2014

  • Applies to:
  • Business Automation 5.4

Symptoms

When trying to place upgrade order from Customer Control Panel the following error appears:

Request-URI Too Large

The requested URL's length exceeds the capacity limit for this server.
Apache/2.2.15 (CentOS) Server at server_name Port 443

If customer clicks on Account tab after that, real error displayed:

The valid payment method should be selected. 

Cause

Customer tries to place resource upgrade order without payment method selected. In Resource upgrade wizard in Payment Methods drop down list --SELECT-- option is selected by default.

Bug #PBA-46323 was created to show correct error.

Resolution

The issue is fixed in PBA-E 5.4.16. Please upgrade to the latest version of PBA-E.

Please note that customer should select one of the available payment methods before placing order.

Search Words

Request-URI Too Large

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 210d017ddc3a076d22f0f865b1cf0730 92711db0799e8aefe8e51f12dace0496

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