Article ID: 123411, created on Nov 5, 2014, last review on Feb 10, 2015

  • Applies to:
  • Operations Automation 5.5

Release Notes

Full release notes can be downloaded here.

Dependencies and Pre-Requisites

Important: The User Photo Management functionality is not available in POA 6.0.0. See the https://kb.odin.com/en/123370 KB article for details.

Fixed Issues

  • APSA-9185 Lync 2013 - Property extension is not found during the phone number assignment via API.
  • APSA-9184 Lync APS 2.0 guides do not mention auto-created DNS records.
  • APSA-8352 POA 6.0 - Lync APS2 does not show correct user list.
  • APSA-7291 Add New Call Group in case of multiple Lync subscriptions and one free phone number.
  • APSA-9227 Documentation should mention that 'User photo' functionality doesn't work in POA 6.0.0.
  • APSA-9204 Lync Organization search by subscriptionId is too slow.
  • APSA-9177 Document workaround about hiding "Show User Photos" button.
  • APSA-8456 Upgrade to Lync 4.4-198 fails in POA 6.0.0: enablePhotosFromADOnly property is required.
  • APSA-9253 Lync 4.6 Release Notes: add instruction how to upgrade from 4.3 to 4.6 (as exception).
  • APSA-9254 Lync user is not removed from Lync server when Lync license is revoked from service user with Lync and Exchange services.

Obtaining

Contact your Parallels Support account manager to obtain the new versions of the Microsoft Lync Hosting Pack Application Package and Application Endpoint ZIP file.

Upgrade Procedure

Important:

  1. The upgrade procedure is not reversible.
  2. This upgrade procedure can be used to upgrade the application from version 4.3 to version 4.6 or from version 4.5 to version 4.6. Other upgrade paths are not allowed.

Modifying Endpoint site to accept client certificates:

Important: Skip these steps when upgrading from version 4.5 to version 4.6.

  1. At the Lync Endpoint Host server go to IIS manager and select the Endpoint web site.
  2. Open the SSL settings menu, check in the Require SSL checkbox and select Accept in Client certificates.
  3. Click Apply.

Adding controller certificates to the Endpoint host:

Important: Skip these steps when upgrading from version 4.5 to version 4.6.

  1. Log in to the Management Node and open the directory <poa_folder>/APS/certificates/, where is the location of the installed POA software, "/usr/local/pem/" by default.
  2. Copy the certificate file controller.pem.
  3. Go to the Lync Endpoint host and open the directory <endpoint_folder>/App_Data/certs/.
  4. Paste the certificate file controller.pem to this directory.
  5. Rename the file controller.pem to the <Instance_ID>.controller.cert, where Instance_ID is the identifier (GUID) of the Lync Application Instance. You can get the Instance_ID from file name of the application instance certificate located in the same directory.
  6. Import the copy of the controller certificate to the Local Machine Trusted Root Store (Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates).

Allowing serverRuntime section:

Important: Skip these steps when upgrading from version 4.5 to version 4.6.

  1. Run command “appcmd.exe add backup <backup_name>” from directory “%WINDIR%\System32\inetsrv” to create a backup.
  2. Run command “appcmd.exe unlock config /section:system.webServer/serverRuntime” from the same folder to allow serverRuntime section.

Upgrading Lync Endpoint host:

  1. At the Lync Endpoint host server, open the directory where the Lync ProvisioningEndPoint files were copied.
  2. Delete all files from the App_Data/scripts directory.
  3. Open the web.config file and write down the values of the ProviderApiUrl and APSControllerUri parameters.
  4. Copy and replace all files in the target directory.
  5. Open the web.config file and restore the values of the ProviderApiUrl and APSControllerUri parameters.
  6. Open IIS manager and restart the Endpoint web site.

Importing Lync Application Package:

  1. In Provider Control Panel, go to Services > Applications and click Import Package.
  2. Provide either the URL where the package is located or select it on your local computer.
  3. Click Submit to import the package.

Creating 'Microsoft Lync Hosting Pack User AD Binding' Resource Type:

  1. In Provider Control Panel, go to Services > Applications and click the Microsoft Lync Hosting Pack package.
  2. Move to the Resource Types tab and click Create.
  3. In the provided list select Application Service. The Resource Type creation wizard starts.
  4. Enter the Resource Type name (for example, Microsoft Lync Hosting Pack User AD Binding) and description. Click Next.
  5. Select the Microsoft Lync Hosting Pack User AD Binding service.
  6. In this screen, leave the Priority field and Automatically provision service checkbox empty. Click Next.
  7. Check Resource Type parameters carefully before creation and click Finish.

Adding 'Microsoft Lync Hosting Pack User AD Binding' Resource Type to the Lync Service Templates:

  1. In Provider Control Panel, go to Products > Service Templates and click on the name of the Lync Service Template.
  2. At the General tab click Deactivate.
  3. Move to the Resources tab and click Add resources.
  4. In the opened list select the Microsoft Lync Hosting Pack User AD Binding resource by marking it in the checkbox.
  5. Click Submit and then on the new screen click Submit again.
  6. At the General tab click Activate.

Important:

  1. After adding the 'Microsoft Lync Hosting Pack User AD Binding' Resource Type to the Lync Service Templates, you must add the Resource Type to the corresponding Lync Service Plans and existing Lync subscriptions. This may be done by a procedure outlined in KB#123749, please specify the quantity of this resource as "Unlimited".
  2. After adding the new Resource Type to existing Lync subscriptions, the "Do upgrade subscriptions" task will be scheduled in POA. You must wait until the task is processed.

Upgrading Lync Application Instance:

  1. Open Microsoft Lync Hosting Pack v2 and click Upgrade Instances.
  2. Select Upgrade all instances and click Next.
  3. Click Finish and wait till the upgrade task is completed.

Installation

To install the Microsoft Lync Hosting Pack Application, use the instructions provided in the PA Lync Server 2013 Hosting Pack Integration Provider's Guide.

Help Resources

PA Lync Server 2013 Hosting Pack Integration Guides are available here:

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