Article ID: 123345, created on Oct 30, 2014, last review on Oct 30, 2014

  • Applies to:
  • Business Automation


There is an order in PBA-E in canceled status. However in its Status History last record corresponds to some other status, Waiting for Payment for example. And there is no record about order movement to canceled. How the order was canceled?


This order was canceled automatically by PBA-E. It may happen when subscription is expired and being removed. In such case PBA-E does not add any record to order Status History. Feature Request #PBA-59188 was submitted to improve this situation.

Search Words

order cancelled by unknown user - listed as 'system'

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF