Article ID: 123315, created on Oct 29, 2014, last review on Oct 29, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4

Symptoms

Attempt to destroy disabled subscription using pem.removeSubscription or using Destroy button in PBA-E results in error:

#error_code #2015, extype_id #210, module_id #ResourceManagement, Subscription #XXXX is locked

Cause

This can happen if subscription has non-zero usage of MX Logic resources.

Resolution

There are two possible workarounds:

  • Enable subscription using API call pem.enableSubscription before removing it.
  • Unprovide MX Logic resources from subscription before removing it: POA Top> Operations Director> Subscription Manager> Subscriptions > select affected subscription > Resources > Edit > set limit for MX Logic resources to 0 > Submit > Mark checkbox to confirm unprovisioning > Submit

Search Words

Other

destroy

remove

subscription is locked

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