Article ID: 123282, created on Oct 27, 2014, last review on Oct 27, 2014

  • Applies to:
  • Business Automation

Symptoms

The domain subscription cancelation order was placed, but fails to be processed. At the subscription service status history tab there is an message:

Domain cancelatioin request not accepted by registrar. Domain Name <domain_name> m cannot be deleted, because it is no longer within the deletion grace period. Domain status:Registered <1 time(s) called.> 

Cause

This is an OpenSRS restriction, not all the domains can be deleted with the REVOKE command which is sent by PBA on the domain cancellation: http://www.opensrs.com/docs/apidomains/revoke_domain.htm

Resolution

Contact OpenSRS to clarify if there are any ways to cancel a domain.

Search Words

cancelling domain susbcriptions

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