Article ID: 123259, created on Oct 25, 2014, last review on Oct 25, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

In Buy more Services Wizard when domain sales category is chosen, customer needs to select a parent subscription. (Domain Plan is configured as an upsale to Hosting Plan)

However on the Chose Parent Subscription screen single hosting subscription is shown twice.

Cause

Hosting Plan has two Sales Categories as an upsale. The Domain plan is included into both Sales Categories.

Resolution

Remove duplicated domain plan from one of the sale categories.

Search Words

sub

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