Article ID: 123252, created on Oct 24, 2014, last review on Oct 24, 2014

  • Applies to:
  • Business Automation 5.4

Symptoms

How to specify custom Order Expiration date on manual order creation?

Cause

Sometimes renewal orders are created (or re-created) manually, and due to long "Days to keep new orders" parameter, such order can be paid after subscription expiration period. In such cases Provider needs to restore stopped subscription manually.

The parameter "Days to keep new orders" is set in

Home > System > Settings > Order Processing > Order Processing Setup

It is applied to all new orders automatically.

Resolution

In order to create a renewal order with specific Order Expiration date, CreateManualOrder_API call can be used, specifying "OrderDate" value.

Search Words

order Expiration Date

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