Article ID: 123129, created on Oct 10, 2014, last review on Nov 25, 2014

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

In POA PP when accessing PACI nodes, following error thrown:

    An error has occurred. Unable to display the hardware nodes list. Error: Request to IM failed   with code 401 for method GET URI http://10.16.103.10:4465/paci/v1.0/hn: Invalid username or password.
    Only resources available for provisioning are listed. To see complete information on the hardware node resources, choose the hardware node below and click the Cloud tab.

Cause

PACI password stored in POA is not the same as stored in PACI IM.

Resolution

Please contact Parallels Technical Support to get the issue resolved.

Search Words

PACI

Request to IM failed with code 401

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