Article ID: 123077, created on Oct 6, 2014, last review on Jul 1, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Generate Renewal Order button is missing for a domain registration subscription.

Cause

The plug-in the domain was registered with was deleted or uninstalled. To check that, please go Top > Service Director > Domain Manager > Plug-ins > Plug-in name

There will be the message

Plug-in template files are deleted or not installed. Operations with this plug-in configuration are disabled. Please restore plug-in template files, or install the corresponding plug-in.

Resolution

Install the plug-in with OBAS installer.

Search Words

Whois service cannot get details for domain

renovation domins

Plug-in template files are deleted or not installed. Operations with this plug-in configuration are disabled. Please restore plug-in template files, or install the corresponding plug-in

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