Article ID: 122940, created on Sep 17, 2014, last review on Apr 27, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk Automation 11.5

Symptoms

Task "Sync the DNS zone" fails with error message: Unable to find the DNS service specified in the DNS resource type: user exception, ID 'IDL:Plesk/ExSystem:1.0'

Cause

Database inconsistency.

Resolution

Please contact Odin Support for assistance.

Search Words

user exception

Unable to find the DNS service specified in the DNS resource type

ERR=find: File system loop detected; `/var/named/run-root/var/named/run-root' is part of the same file system loop as `/var/named/run-root'.

Sync the DNS zone

failure response: status: -1, module_id: dns, extype_id: 2026, error_message: Unable to find the DNS service specified in the DNS resource type: user exception, ID 'IDL:Plesk/ExSystem:1.0'

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