Article ID: 122926, created on Sep 17, 2014, last review on Sep 17, 2014

  • Applies to:
  • Operations Automation 5.5

Overview

Starting with POA 5.5.6, POA allows uploading user photos through CP and store them in AD. This feature intends to cover all combinations of Windows-related services that utilize the picture, thus it has to abide the most narrow restrictions.

Please see the corresponding section of POA documentation.

Q&A

  • Q: Through POA CCP, can the photo size be configured higher than 10kb size to match the Lync/Exchange 2013 limitations where it could handle 640x640 images?

    A: No. POA follows restrictions of AD described in technet article

    High-resolution photos for Lync Server 2013 can be configured separately as described in technet, it uses feature Unified Contact Store - in such case user photo is stored in user's mailbox, not in Active Directory. Which photo would be shown in the Outlook/Lync client - please see further

    POA supports Active Directory-based approach only, not the High-resolution Exchange-specific photos.

  • Q: In what circumstances were profile photos uploaded via POA or AD(through only AD means) are kept in sync with each other?

    A: POA supports push mode only, but not pull. So a picture is uploaded outside POA, it will never be synchronized to POA.

  • Q: As profile photos can be set via POA, Lync and Exchange with differing max-sizes at each origin, is there a way to block uploads from one of the origins?

    A: Yes, it is possible to block the ability to upload pictures in Exchange and Lync (through backend manipulations, like Set-CsClientPolicy for Lync). In that case, the only option for a user will be to upload photo using POA.

  • Q: End users that sets high resolution profile photos via Lync/Exchange, would POA CCP overwrite it when updated via POA CCP? If yes - in what form (including overwrite with a blank/default photo)?

    A: No, the exchange-specific picture will not be overwritten by POA, since it is stored outside AD.

  • Q: When end user has a photo uploaded manually, and then a photo is also set in POA, what will occur, including to the 10kb and 648x648 stored in AD/Exchange?

    A: Exchange-specific photo will be shown. It has higher priority, POA and AD will use the 10kb version unless client policies configured for Exchange/Lync override that.

  • Q: If a user sets a photo in POA CCP, then sets it manually in Lync or Exchange, what will occur, including to the 10kb and 648x648 stored in AD/Exchange?

    A: Exchange-specific photo will be shown. It has higher priority, POA and AD will use the 10kb version unless client policies configured for Exchange/Lync override that.

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