Article ID: 122914, created on Sep 16, 2014, last review on Oct 6, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


Credit card payments through the ProxyPay3/M plug-in fail after Preauth stage.


ProxyPay3/M is on its end of life. The new Cardlink system should be used instead.


Please switch to the new Cardlink payment plugin.

If it is not possible at the moment, the following workaround could be applied:

  1. Backup existing

    # cp /usr/local/share/perl5/HSPC/MT/Plugin/PP/{,.old} 
  2. Edit /usr/local/share/perl5/HSPC/MT/Plugin/PP/ replacing

    if (!$details  || ($details && $details->{error})) {


    if (!$details  || ($details->{error_code} != 0 && $details->{error_code} != 30 )) {
  3. Restart hspcd service to apply changes:

    # service hspcd restart
    Stopping hspcd:                                            [  OK  ]
    Starting hspcd:                                            [  OK  ]

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

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#1961729: Ptoxy Pay 3 Alway Return an error

1961729: Ptoxy Pay 3 Alway Return an error

Card link plugin returns varius errors without connecting to cardlink server


Regarding ticket #1961729: Ptoxy Pay 3 Alway Return an error

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