Article ID: 122914, created on Sep 16, 2014, last review on Oct 6, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Credit card payments through the ProxyPay3/M plug-in fail after Preauth stage.

Cause

ProxyPay3/M is on its end of life. The new Cardlink system should be used instead.

Resolution

Please switch to the new Cardlink payment plugin.

If it is not possible at the moment, the following workaround could be applied:

  1. Backup existing OP_ProxyPay3xml.pm

    # cp /usr/local/share/perl5/HSPC/MT/Plugin/PP/OP_ProxyPay3xml.pm{,.old} 
    
  2. Edit /usr/local/share/perl5/HSPC/MT/Plugin/PP/OP_ProxyPay3xml.pm replacing

    if (!$details  || ($details && $details->{error})) {
    

    with

    if (!$details  || ($details->{error_code} != 0 && $details->{error_code} != 30 )) {
    
  3. Restart hspcd service to apply changes:

    # service hspcd restart
    Stopping hspcd:                                            [  OK  ]
    Starting hspcd:                                            [  OK  ]
    

Warning: Restart of the hspcd service will cause OBAS downtime for about 10-60 seconds.

Search Words

cardlink

proxypay3

#1961729: Ptoxy Pay 3 Alway Return an error

1961729: Ptoxy Pay 3 Alway Return an error

Card link plugin returns varius errors without connecting to cardlink server

Proxypay

Regarding ticket #1961729: Ptoxy Pay 3 Alway Return an error

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