Article ID: 122906, created on Sep 16, 2014, last review on Sep 16, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Microupdate 6 installation fails with the following error:

    ['/usr/local/psa/bin/repair', '--convert-mailboxes-to-lowercase', '-no-mchk', '-service-node', '1.2.3.4'] exited with non-zero status 1
    ERROR poaupdater.uUtil.ExecFailed occurred during executing atomic action 157282-PPA-1232-lowercase-mailboxes-dirs owner PleskIntegration
    ['/usr/local/psa/bin/repair', '--convert-mailboxes-to-lowercase', '-no-mchk', '-service-node', '1.2.3.4'] exited with non-zero status 1
    WARN Action executing atomic action 157282-PPA-1232-lowercase-mailboxes-dirs owner PleskIntegration has been ABORTED
    ERROR ExecFailed ("['/usr/local/psa/bin/repair', '--convert-mailboxes-to-lowercase', '-no-mchk', '-service-node', '1.2.3.4'] exited with non-zero status 1",) while executing atomic action 157282-PPA-1232-lowercase-mailboxes-dirs owner PleskIntegration
    ERROR poaupdater.uUtil.ExecFailed
    ['/usr/local/psa/bin/repair', '--convert-mailboxes-to-lowercase', '-no-mchk', '-service-node', '1.2.3.4'] exited with non-zero status 1
    ERROR POA update failed. Check update log at /var/log/poa-update.log
    Most time consuming action is 157278-PPA-1313-update-RemotePostfix-package: 08.957
    Failed to update POA. See /usr/local/ppa/log/poaupdate.log for details
    See update log file /usr/local/ppa/log/ppaupdate.log for details.

Cause

The following command fails:

    /usr/local/psa/bin/repair', '--convert-mailboxes-to-lowercase', '-no-mchk', '-service-node', '1.2.3.4'

Resolution

  1. Run the command from the error manually on the Management Node:

    /usr/local/psa/bin/repair --convert-mailboxes-to-lowercase -no-mchk -service-node 1.2.3.4
    

Find mailboxes from command output with the following error:

    Unable to rename directory "/var/qmail/mailnames/domain.tld/Info" : file or directory with name "/var/qmail/mailnames/domain.tld/info" already exists.
  1. Go to mail node and rename the directory "/var/qmail/mailnames/domain.tld/info":

    mv /var/qmail/mailnames/domain.tld/info /var/qmail/mailnames/domain.tld/infoold
    
  2. Rerun PPA update process.

Search Words

11

lowercase

sd

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

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