Article ID: 122842, created on Sep 10, 2014, last review on Dec 23, 2015

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5

Symptoms

Task to propagate APS resources fails:

Task name          Propagation of APS 2.0 resources for the account #1
Last execution output   
APS resource for '/aps/2/application/admin-users' with id '1' hasn't been registered. Error code: 500.

Cause

Admin user has e-mail address that does not match the format, as mentioned in poa.debug.log:

 oss_core : ERR [1:18300:b31fdb90:1047 1:19553:b05f7b90 SAAS]: [txn:9836 task:1435998 APSC] REST Error: POST /aps/2/application/admin-users code=500: invalid values passed for settings of application resource; details for setting with id 'email': Value of property 'email' does not match the format 'email'.

Resolution

In order to fix this failed task, need to change the email to valid email address:

  1. Go to POA control panel, System > Users, search for admin user "ID = 1"
  2. Click "admin", go to "Contacts" tab.
  3. Click "Edit" button, and change the email address to a valid email address and submit.
  4. Resubmit the failed task.

A similar error may happen for any other OA service user as well. In this case, the email should be corrected in contact details of the corresponding user.

Search Words

Propagation of APS 2.0 resources for the account #1

APS 2.0

/aps/2/application/admin-users

Error code: 500

taskPropagateAccountToAPS20

Propagation of APS 2.0 resources

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