Article ID: 122518, created on Jul 29, 2014, last review on Jul 29, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

After update to the Parallels Plesk Automation (PPA) 11.5 micro-update #5 the task 'Install other-BillingUpdater-5.5.5.10 (pkg_id = 680) on ppa-billing' failed with the following error:

Command '/bin/bash /etc/init.d/pba stop' execution failed with code 1: Checking Stellart Service Manager: [60G[ [0;31mSTOPPED [0;39m]

Cause

PBA service is stopped on Billing service node.

Resolution

  1. Login on Billing service node as root.

  2. Start PBA service with the following command:

    /etc/init.d/pba start
    
  3. Re-run the failed task.

Search Words

Install other-BillingUpdater

Checking Stellart Service Manager

/bin/bash /etc/init.d/pba stop

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