Article ID: 122517, created on Jul 29, 2014, last review on Jul 16, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

The Parallels Plesk Autoamation (PPA) WHMCS module disables the 'Open in PPA' link in WHMCS in case if there is a suspended non-hosting subscription (like SSL service) with the same domain name as a hosting subscription.

Cause

The behavior is caused by software issue #PPA-1400. The fix is included in MU #14.

Resolution

Update PA to the latest version:

/usr/local/ppa/bin/ppa_update --install-updates

Search Words

whmcs

Open in PPA

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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