Article ID: 122466, created on Jul 24, 2014, last review on Jul 24, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

In my PBAS there are Orders with Document type "ZB Order" What does that document type imply?

Resolution

"ZB Order" is an order with Zero Balance. Its main purpose is to provision some resources for free, without charging a customer.

For example, such orders are generated when you upgrade a subscription to the latest hosting plan version and check "Generate orders with zero price", as it is described in the Parallels Business Automation Standard Provider's Guide:

Upgrading Subscriptions to the Latest Version of the Base Hosting Plan

Search Words

ZB

Zero Balance

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