Article ID: 122462, created on Jul 24, 2014, last review on Jul 11, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk Automation 11.5

Symptoms

After PA is updated to MU #5, it is not possible to log into the branding panel using an additional admin account. After clicking the Websites tab of CCP, the login page is shown and it is not possible to log in as this user until user sessions are killed.

Cause

An admin's staff members cannot log into the PA Control Panel more than once at the same time. This leads to the above issue, caused by software issues #PPA-1171 and PPA-2265.

The fix is included MU #13.

Resolution

Update PA to the latest version:

# /usr/local/ppa/bin/ppa_update --install-updates

Search Words

too many redirects

Try to open Website, Mail or Files tab

can't launch web presence builder

launch web presence builder

cannot login plesk

Staff Member

login page

additional admin

login

prompt for password

admin user

login screen is shown

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF