Article ID: 122413, created on Jul 19, 2014, last review on Jul 19, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

The following error is being displayed when attempting to create a SRV record in Plesk:

There is a SRV _sip._tcp.domain.com. record (ID 1271) already. 

even though you set it 'udp', not 'tcp'.

Cause

This considered as a software issue #PPA-1658.

When you create the record and set the 'Service' drop down meny to 'udp', it is being reset back to 'tcp' when you modify the further parameter.

Resolution

Pay attention to the record parameters before submitting its creation.

Search Words

There is a SRV _sip._tcp.domain.com. record already.

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