Article ID: 122401, created on Jul 18, 2014, last review on Jul 18, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

In PayPal it is possible to refund the payments even when the billing agreement has been canceled, only E-transaction ID is to be provided. PBA does not support the operation, attempt to refund such payment fails with:

"Payment Method is Disabled. It can not be used for Payments now. "

Cause

PBA does not support it, because it checks possibility to use a payment tool, thе result is based on the payment tool status. The feature request with id #PBA-57715 has been submitted to support described scenario.

Search Words

refunds

cancelled billing agreements

PayPal Express

refunds

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