Article ID: 122330, created on Jul 10, 2014, last review on Jul 10, 2014

  • Applies to:
  • H-Sphere 3.6.2
  • H-Sphere 3.6.3

Symptoms

Service DNS zone does not work after upgrade.

Nslookup returns SERVERFAIL:

    # nslookup <zone> 10.10.10.10
    Server:         10.10.10.10
    Address:        10.10.10.10#53

    ** server can't find <zone>: SERVFAIL

Cause

Config file is corrupted.

Resolution

Recreate the affected zone by the following steps:

  1. log into cpanel user
  2. Run the following command:

    -bash-3.2$ java psoft.hsphere.tools.DNSCreator -m db -dz -z <zone_name>
    

Search Words

Service DNS

SERVFAIL

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