Article ID: 122248, created on Jul 4, 2014, last review on Jul 4, 2014

  • Applies to:
  • Business Automation

Symptoms

Provider cannot change any details on Account General screen. The error is displayed:

Tax Registration ID is incorrect.

Even without changing anything details cannot be saved.

Cause

Tax registration ID does not correspond to regular expression specified for this country.

Regular expression is configured at Home>System>Settings>More Finance Settings>Country Specific Settings> [country]>Regular expression for personal/company Tax ID in PBA-E 5.5 and Home>Configuration Director>Sales & Financial Settings>Country Specific Settings> [country]>Regular expression for personal/company Tax ID in PBA-E 5.4.

Resolution

Correct Tax registration id of the account, so it correspond to regular expression.

Search Words

Tax Registration ID

account

tax

details

incorrect

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