Article ID: 122111, created on Jun 20, 2014, last review on Aug 12, 2014

  • Applies to:
  • Business Automation

Symptoms

The customer is not able to purchase the required amount of the additional resources (either in the customer's control panel or in the store). The resource is shown, but there is only radio button, no possibility to set the required limit:

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Cause

The resources are included in the resource category with the webshop display type set to "Radio Button".

Resolution

If in the same resource category there are some other resources that are expected to be sold this way (with radio button), then it is required to follow the steps below:

  1. Create a new resource category

    PBA 5.5 Home > Products > Resources > Resource Categories

    http://download.pa.parallels.com/pba/5.5/doc/27992.htm

  2. Set the "Webshop Display Type" to Default
  3. Include the required resources to the created category - http://download.pa.parallels.com/pba/5.5/doc/40768.htm
  4. Modify the RESOURCE_CATEGORY parameter of the store screen where the resources are expected to be shown: Home > Products > Online Store > Screens
  5. Synchronize the store
  6. Check the resources display in the store and in CCP

If in the resource category there are only resources that can have amount more than 1 and are not supposed to be mutually exclusive, then change the resource category "Webshop Display Type" to Default. Synchronize the store for changes to be visible there.

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