Article ID: 122075, created on Jun 19, 2014, last review on Jun 19, 2014

  • Applies to:
  • Business Automation 5.4

Symptoms

Domain registration order is failed. In service status history of subscription there is a record:

1217079         Domain registration failed. Domain registration in GoDaddy failed: error no: 1001 error text: Failed processing item 1 Domain status:Prepared<1 time(s) called.>        Provisioning    18-Jun-2014 15:36:28

If you select above record and check Full Comment following error can be seen in registrar response:

RESPONSE:
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><OrderDomainsResponse xmlns="http://wildwestdomains.com/webservices/"><OrderDomainsResult><response user="84903109" clTRID="domain_submit_1403123789">
<result code="1001">
<msg>Failed processing item 1</msg>
</result>
<resdata>
...
<error code="2004" desc="Host not registered: NS1.TEST.COM"/><error code="2004" desc="Host not registered: NS2.TEST.COM"/></domainRegistration>
</resdata>
</response></OrderDomainsResult></OrderDomainsResponse></soap:Body></soap:Envelope>

Cause

Domain registration was submitted with nameservers that are not accepted by registrar - GoDaddy

Resolution

Contact GoDaddy to register required nameservers

Search Words

GoDaddy

failed

registration

Host not registered

1001

domain

order

Failed processing item 1

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 210d017ddc3a076d22f0f865b1cf0730 92711db0799e8aefe8e51f12dace0496 e12cea1d47a3125d335d68e6d4e15e07

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