Article ID: 122069, created on Jun 18, 2014, last review on Jun 18, 2014

  • Applies to:
  • Plesk Automation 11.5


I set limit for number of mailboxes. When I created mail account over the limit it is shown as 'without mailbox' in PPA, but on the remote mail node (MailEnable) it is created as mailbox without any limits.


Internal issue in MailEnable APS package\PPA code. The issue will be fixed in future updates.


In The file is '/scripts/libs/Mailbox.php' on APS provided by MailEnable on

Add the following records after line 23:

$requestArgs['Status'] = 0;
$requestArgs['Limit'] = 0;

This makes all the mailboxes are created with status "DISABLED" and with 0KB space. In this case the customer has not reached the limit, the mailbox will be reset and enabled. Otherwise, it will be as it was created.

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