Article ID: 122054, created on Jun 17, 2014, last review on Jun 17, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Webspace provisioning fails due to failed add the IP address task. The task fails with following last execution output:

Connection problem: The requested URL returned error: 504

Cause

The plesk-agent is not functioning on the service node.

Resolution

  1. Login to the service node and restart plesk-agent and pem services:

    # /etc/init.d/plesk-agent restart
    # /etc/init.d/pem restart
    
  2. Go to PPA > Operations > Tasks and restart failed task

Search Words

The requested URL returned error: 504

Connection problem

Add the IP address fails

Connection problem: The requested URL returned error: 504

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