Article ID: 122052, created on Jun 17, 2014, last review on Jul 18, 2014

  • Applies to:
  • Business Automation

Symptoms

As a provider we delegated service plans to the reseller(s). We want to allow the reseller to add resource rates based on his own dummy resource to these delegated plans. But that is not possible, an error is displayed:

You can not add Resource Rates to Delegated Plan.

Cause

It is not allowed for reseller to add new resource rates to the delegated plans.

Resolution

Feature request to add this functionality is #PBA-56928. The only way for the resources to appear in the delegated plan is adding the required resources to the provider's service plan. The reseller must be synchronized after the changes.

Search Words

how to resource rate in delegated plan

Добавление ресурса в делегированный план

You can not add Resource Rates to Delegated Plan

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