Article ID: 121931, created on Jun 7, 2014, last review on Nov 24, 2014

  • Applies to:
  • Operations Automation 5.5


Task to create Lync Call group fails:

Task name       Provisioning "CallGroup" for APS application Microsoft Lync Hosting Pack v2
Last execution output   Internal error: SDK::Platform::blob Plesk::SaaS::SaaSManagerTasks_impl::taskExecuteWorkflow(const SDK::Platform::Properties&) : [APSC] Call group user group should contain at least 1 agent.


This could be result of incorrect task processing order.


  1. In CP for subscription for which the task is failing, go to Lync > Users > Manage User Groups,
  2. Locate an empty group to be used inside the call group, add users to it,
  3. Resubmit the task

Search Words

Call group user group should contain at least 1 agent

Failed task


5b048d9bddf8048a00aba7e0bdadef37 caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e e12cea1d47a3125d335d68e6d4e15e07

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