Article ID: 121848, created on May 31, 2014, last review on Feb 15, 2015

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4


POA agent installation fails with error like

POA Error: Registration host error.
(No_PERMISSION) errcode = 163840004


POA Error: Registration host error.
(No_PERMISSION) errcode = 163840009
ACE_Thread::setspecific() failed!: Resource
temporarily unavailable

In poa.debug.log it may appear as

[hub_impl::acquire_own_cred] system exception, ID '' Unknown vendor minor code id (9c40000), minor code = 9c40004, completed = MAYBE


Incorrect POA admin password or management node listener port specified during installation.


Please make sure that you input correct POA (Control Panel) admin user and password when you try to install POA agent on the server. The specified password has to be of user 'admin', which will be reflected in guides in scope of POA-91087

Also please ensure that the password policies are configured correctly, as described in guide:

In case the password is correct, and message

The operation can not be completed because the following component is missing                  or is not running: hub (sc_name '', sc_id #0)', deprecated_codes = (6, 0), properties = { service_type: 'hub',sc_name: '',sc_id: '0', }

appears, please see KB #120784

Search Words

'The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.'

install management node

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