Article ID: 121821, created on May 30, 2014, last review on May 30, 2014

  • Applies to:
  • Operations Automation 5.5

Symptoms

Task that is supposed to complete within 1-10 minutes, runs for about an hour. Last activity in POA debug log is UPDATE/INSERT/DELETE/SELECT FOR UPDATE statement.

Cause

Open POA debug log and search from end upwards for line "task:<TASKID>". Most likely, a record is locked by another transaction

Resolution

Please contact Parallels Technical Support.

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