Article ID: 121778, created on May 27, 2014, last review on Aug 12, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

When creating a subdomain in Parallels Plesk Automation (PPA) at Top > Services > Websites > Open in Control Panel > Websites following error occurs, even though according to PPA License (Top > System > License Manager > Websites value), more websites are allowed.

Warning: There are no resources of this type (subdomains) available from your service provider. Requested: 1; available: 0.

Cause

When creating a subdomain, domains with No hosting are treated as Websites and counted for the License limit. Creating a domain works fine, as No hosting domains are not treated as Websites and not counted for License limit.

This is considered a software issue with ID PPA-1266.

Resolution

The issue is expected to be fixed in future updates.

Please use provided ID to track new features implementation in PPA release notes.

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