Article ID: 121695, created on May 22, 2014, last review on May 22, 2014

  • Applies to:
  • Plesk Automation 11.5


It is not possible to create MX record in domain DNS zone. The following error appears:

    Error: Mail exchanger host name must contain latin characters, digits, hyphens and points only. It should be valid domain name.


  1. Incorrect DNS name for "Mail exchanger".
  2. Incorrect customization of localization file DNS.xml.


  1. Make sure that you type correct DNS name under "Mail exchanger" (without symbols). Name should correspond the following rule:

  2. If you have localized Control panel, please check DNS.xml (example, "/usr/local/pem/ui/pem/resources-customization/tr_TR/lp/DNS.xml"). It should contain "MAIL_DOMAIN_LABEL.PATTER" as below:


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