Article ID: 121691, created on May 22, 2014, last review on Aug 12, 2014

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Open-Xchange was installed and configured as per https://kb.odin.com/121621

Webmail account was created, however, the option "mobile devices support" doesn't make any difference in the OX webmail interface.

Cause

Open-Xchange packages, required for mobile devices support functioning are missing.

Resolution

  1. Make sure that Business Mobility Installation Guide is followed correctly for your corresponding OS.

  2. Install the following packages:

    yum install open-xchange-eas-provisioning ox-updates-backend open-xchange-eas-provisioning-gui ox-frontend open-xchange-eas-provisioning-sms open-xchange-help-usm-eas
    

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