Article ID: 121681, created on May 21, 2014, last review on May 21, 2014

  • Applies to:
  • Business Automation

Question

Is subscription removed from PBA-E when order is moved to Archive?

Answer

Subscription is removed from PBA-E in following cases:

  1. Sales Order is being moved to Archive and Order Item status for the subscription is either New or Provisioning Failed
  2. Renewal Order is being moved to Archive, Order Item status for the subscription is either New or Provisioning Failed and subscription status is Ordered and service status Not Provisioned

Search Words

order archive

subscription

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