Article ID: 121654, created on May 20, 2014, last review on May 20, 2014

  • Applies to:
  • Business Automation

Symptoms

PBA 5.4: Canceled domains are shown as "Need Attention" on the Home page of CCP.

PBA 5.5: Need Attention link in CCP > Home shows 1 domain(s), but following it results in No Domains Available.

Cause

The issue is reported to the developers team in a bug #PBA-37508.

The logic of this link generation: it counts all the domains with

expiration date = today's date - the value "Expire Soon period for Domain (days)"

and

expiration date = today's date + the value "Expire Soon period for Domain (days)"

The value Expire Soon period is set in:

PBA 5.4: Home > Configuration Director > Miscellaneous Settings > Customer CP Settings

PBA 5.4: Home > System > Settings > Customer CP

For example, with the default value set to 30, on 30.05.2014 the domains with expiration date in period 30.04.2014-30.06.2014 will be counted when generating the link "Require Attention", the domain status is not taken in consideration (both "Registered" and "Canceled" are shown).

Search Words

Need Attention

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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