Article ID: 121624, created on May 20, 2014, last review on May 20, 2014

  • Applies to:
  • Business Automation

Symptoms

Domain subscription was created on PBA-E side, but DNS hosting for this subscription was not created on POA side.

Cause

DNS hosting subscription will be created on POA side only if Name Servers Source Type is set to Get Name servers automatically in service template configuration for the domain.

Resolution

Go Home>Products>Service Plans>Service Templates>[domain template] in PBA-E 5.5 or Home>Product Director>Plan Manager>Service Templates>[domain template] in PBA-E 5.4 click Edit and set Name Servers Source Type to Get Name servers automatically.

Search Words

cannot change hosting to internal

Error Name servers list can not be found for resource

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF