Article ID: 121598, created on May 16, 2014, last review on Nov 1, 2014

  • Applies to:
  • Plesk Automation 11.5

## Symptoms

  • Migration fails, in case the subscription been migrated from Windows based Plesk with dedicated IP address.

  • An attempt to add Windows Server 2012 node to PPA fails. The alike failed task is being generated in task manager:

    Task ID 8142 Queue name POA_host_22 Task name Reread a list of components on the node win2012-1 Task description Reread the list of components installed on the service node. Parent task ID 8138 Queue status Failed Start not earlier than Mar-06-2014 20:08 Method name rereadServiceNodeInfo on SCREF:PleskWebIIS:0 Last execution output The unexpected HTTP code '403' was received on the HTTP request to the agent at 'https://1.1.1.1:8443/agent.cgi'.

IIS debug logs on a Windows service node contain the below error:

ModuleName IIS Web Core
Notification BEGIN_REQUEST
HttpStatus 403
HttpReason Forbidden
HttpSubStatus 16
ErrorCode A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
 (0x800b0109) 

Cause

The issue is caused by the code errors in PPA internal utilities (internal issue ID: # PPA-460].

Resolution

Please unzip and replace "%plesk_bin%"\certmng.exe with attached file

Please apply the workaround from the following Microsoft knowledge base article and remove the incorrectly installed certificates:

http://support.microsoft.com/kb/2795828/en-us

Search Words

The unexpected HTTP code '403' was received on the HTTP request to the agent

The unexpected HTTP code '403' was received on the HTTP request to the agent at 'https://10.10.0.4:8443/agent.cgi'.

syncHostNICs has failed for host ID #12: user exception, ID 'IDL:Plesk/ExSystem:1.0'.

error code 403 agent.cgi

update ssl certificate

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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