Article ID: 121512, created on May 9, 2014, last review on May 10, 2014

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5

Symptoms

Login to PPA with branding URL does not work, login page appears once again as soon as you try to login. From poa-ui.log:

    DEBUG  OUT                  es.errmsg = An attempt to login from untrusted location; username 'adminqwe', IP address 1.2.3.4.es.errcode = 0es.module_id = LoginRestrictions
    DEBUG  ModuleFinder         Exit: actions pcp.PLoginHandler:perform by exception:java.lang.reflect.InvocationTargetException
    DEBUG  PDefaultPage         Exception during action execution.
    java.lang.reflect.InvocationTargetException

Cause

Your IP address is absent in allowed network.

Resolution

  1. Login to PPA as admin and go to Top->License & Security->security manager->setup->allowed network.

  2. Add your IP address in allowed network.

Search Words

external login to ppa

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